The Willows at Victoria Falls- Ages 55+

"I am a newbie to this community and I’m thrilled to be here. Very warm and friendly staff and a big shout out to Sue in the office who is very friendly and welcoming. That goes for Ken as well ahead of maintenance. Safe, beautiful community"

Richard Jones

"I have resided here since 2014. I have not been disappointed. The grounds are very well kept. The Community Manager Sue Reamy came aboard after Sandy left. She has done and excellent job of keeping things running smoothy. She's very personable. Ken the maintenance personal is very good at what he does. He is very personable also. He gets things done in a timely manner. If he can't which is very rear complete the job on that day he will still make sure you are comfortable until he returns the next day. Example : The hot water issue we were experiencing. He had to order a part to make it work properly. He didn't leave us with well i get back with you. He temporally fix it so we wouldn't have to experience being without. He also kept in touch after hours making sure that we were ok. Then there's Christopher The HOA Manger. We had been experiencing a lot of issues with people not dispersing their trash properly. I reside in Building #9. Of course it would be after hours and Holiday weekends when these issues occur. I called him or email him and he would make sure things were taken care of. He's also a very personable. I also send out an shout out to your staff at the Club. They also make you feel welcome. I sometime go up their just to sit and read or listen to my music. You all have done an excellent job at hiring the right people for every area ."

Beatrice Williams

"I have resided here since 2014. I have not been disappointed. The grounds are very well kept. The Community Manager Sue Reamy came aboard after Sandy left. She has done and excellent job of keeping things running smoothy. She's very personable. Ken the maintenance personal is very good at what he does. He is very personable also. He gets things done in a timely manner. If he can't which is very rear complete the job on that day he will still make sure you are comfortable until he returns the next day. Example : The hot water issue we were experiencing. He had to order a part to make it work properly. He didn't leave us with well i get back with you. He temporally fix it so we wouldn't have to experience being without. He also kept in touch after hours making sure that we were ok. Then there's Christopher The HOA Manger. We had been experiencing a lot of issues with people not dispersing their trash properly. I reside in Building #9. Of course it would be after hours and Holiday weekends when these issues occur. I called him or email him and he would make sure things were taken care of. He's also a very personable. I also send out an shout out to your staff at the Club. They also make you feel welcome. I sometime go up their just to sit and read or listen to my music. You all have done an excellent job at hiring the right people for every area ."

Beatrice Williams

"I have resided here since 2014. I have not been disappointed. The grounds are very well kept. The Community Manager Sue Reamy came aboard after Sandy left. She has done and excellent job of keeping things running smoothy. She's very personable. Ken the maintenance personal is very good at what he does. He is very personable also. He gets things done in a timely manner. If he can't which is very rear complete the job on that day he will still make sure you are comfortable until he returns the next day. Example : The hot water issue we were experiencing. He had to order a part to make it work properly. He didn't leave us with well i get back with you. He temporally fix it so we wouldn't have to experience being without. He also kept in touch after hours making sure that we were ok. Then there's Christopher The HOA Manger. We had been experiencing a lot of issues with people not dispersing their trash properly. I reside in Building #9. Of course it would be after hours and Holiday weekends when these issues occur. I called him or email him and he would make sure things were taken care of. He's also a very personable. I also send out an shout out to your staff at the Club. They also make you feel welcome. I sometime go up their just to sit and read or listen to my music. You all have done an excellent job at hiring the right people for every area ."

Beatrice Williams

"THE STAFF IS VERY PLEASANT AND WILLING TO MEET THE NEEDS OF THE RESIDENTS AT THE WILLOWS CONDOS. THE STAFF SHOULD BE COMMENDED FOR UPGRADING THE INDIVIDUAL UNITS. MANAGEMENT SHOULD ALSO BE COMMENDED FOR REDECORATING THE BUILDING WITH NEW CARPET AND ADDING ART WORK TO THE WALLS IN THE LOBBY."

Kia Garnett

"THE STAFF IS VERY PLEASANT AND WILLING TO MEET THE NEEDS OF THE RESIDENTS AT THE WILLOWS CONDOS. THE STAFF SHOULD BE COMMENDED FOR UPGRADING THE INDIVIDUAL UNITS. MANAGEMENT SHOULD ALSO BE COMMENDED FOR REDECORATING THE BUILDING WITH NEW CARPET AND ADDING ART WORK TO THE WALLS IN THE LOBBY."

Kia Garnett

"I moved to The Willows nine years ago. I was on oxygen, in my 70's, but able to drive, do errands and be quite self-sufficient. Nine years, worsening COPD, and Covid induced house arrest have taken their toll. I cannot walk to the mailroom, have groceries and all purchases delivered. Ken and Sue have made it possible for me to continue to live independently. Their kindness and patience are so greatly appreciated. And their care for residents is warm and genuine. The apartments are lovely, grounds are beautiful, but these two people provide the spirit of home."

JoAnn Safavi

"In May I will have been here for four years, management has been excellent. The maintenance man (Ken) has been great in keeping up the services, he does an excellent job. Not planning on leaving anytime soon."

Carl Middleton

"Sue is always willing o be of assistance in helping with issues with this site and other things that might come up and answers all questions or finds the answer if she does not immediately know it. she gets back very quickly when you call and leave a massage."

Mary Wolfe

"I’m into my 6th year at The Willows at Victoria Falls. I love living here. To me, it doesn’t feel like condo living, it has the feeling and look of a home. The Charleston is the best floor plan for me, it’s so spacious and very unique. The Willows is centrally located to so much in the DMV area with so many ways to reach home. The best part for me is Sandi and Ken. To me, they work together like a well oiled machine. They handle situations in a very timely manner, they’re respectful, courteous, considerate, and kind. They both take pride in their careers and seem to love what they do; it’s their property and they treat it as such. They respect and dignify the residents and I give them the utmost respect because they’re deserving. They both dignify their positions in their manner of dress, Sandi is always fashionably “hooked” and Ken is always neat and well groomed (not something you see often in maintenance engineers). The grounds are beautifully kept, it’s as safe as they can make it, and living here is extra ordinarily peaceful...thanks to Sandi and Ken! Brandi Jones"

Carolyn (Brandi) Jones

"We have been living at The Willows for about 2 months and absolutely love it here. It is so quiet and everyone we have met is so friendly! We can’t say enough about Sandi in the office! She has been so wonderful from the first time we met her! She is always willing to help with any of our questions and is so kind and friendly! Ken takes care of all our maintenance needs so promptly and is also so kind and friendly and always available to help! Wonderful experience here at The Willows!"

David & Cindy Shank

"All I can say after taking our on site tour and walk through At The Willows Victoria Falls Property with (Sandi) the Community Property Manger I was throughly impressed with her knowledge of showing us all the community activities. I also like to add her friendliness in aswering all our questions made us feel like family. I was so impressed we decided to make the Willows @ Victoria Falls our Future Home in December. All I can say is we truly look forward to making this Active Adult Community our New HOME. Just in case you are wondering what Model we selected it was the Fitzgerald Model with plenty of space and closets to spare."

Al & Jackie

"Thank you Ms. Sandi for your kindness I really enjoyed the tour of the property, a very clean community with lots of space large closets, nice kitchen with nice upgrades, what can I say other then that I am grateful to have had the opportunity to meet you and hope to see you soon. Thank you again for all that you do."

Darlene

"Eldee and I would like to say that the Manager (Sandy) and the maintenance person(Logan) are the best we have come across in a long time. We like how it is so be able to come home and it is so peaceful and clean. whenever there is a need it is taken care of in a short period of time. The communication is great. Sandy always makes sure that we get all the updates we need either by email or personally placing information at our door . Sandy is definitely a people person and very respectful and also Logan. This is the place that you would want to be when you decide that you are ready to retire."

Beatrice Whitehed

"The Willows at Victoria Falls is really an EXCEPTIONAL condo development. The community is tranquil and well maintained. Excellent amenities, attentive maintenance, and a very professional and accommodating property manager. Sandi Turner, property manager, goes the extra mile to provide exceptional service to residents. The Willows at Victoria Falls is the total package for a resort-like community experience."

Renee Coleman

"Would like to express my Thanks to Sandi an Beth for taking care of several maintenance issues in a timely fashion. Especially the gas leak request. I was impressed that Within hours or reporting the request, Sandi had the repair man t my door. The repairman was professional and fixed the problem promptly. Thanks to ll of you. Mr. Blocker"

Cherry Gray Upson